We solve problems for restaurant people and food focused entrepreneurs. We help restaurants, artisinal food producers, and intersecting non-profits build businesses and build community. operation:eatery empowers individuals and companies to create their own success stories by collaborating on projects that stimulate and innovate DC’s local food industries.
We make our money when our clients buy services like consulting, training, and evaluation. We build networks when we help each other do business.
By tapping into a well-seasoned and rich network of food & beverage professionals, strategic alliances, non-profit partnerships, and service providers, o:e operatives are in steady supply of dynamic and creative solutions delivered in a timely and professional manner.
Food Business Consulting
Give your small business the confidence to compete in today’s evolving market by enlisting our development gurus. Our years of industry experience are at your disposal. Harness the insight that traditional consulting firms are unable to furnish. We speak the language of restaurants. Our network of food-savvy insiders gives you a unique advantage in your of pursuit of new business, reviving your current model, or taking your concept to the next level.
- To-market Strategies
- Opportunities Matchmaking
- Training and Manuals
- Operations Support
- Inventory Control and Supply Chain Management
- Concept Development and Menu Design
- Distressed/New Business Development
- Pinch-Hit Manpower
- Business Coaching
- Vendor Liaising
- Communications Strategies
- Equipment Assessment and Purchasing
- Technical Assistance in The Business of Restaurants
Training & Industry Education
Leverage our years of industry experience and passion for industry leadership and excellence. Experienced trainers and subject matter experts can enlighten your team and provide the professional training that they need.
- Classroom Instruction
- Skills Assessment and Development
- Seminars, Workshops, and Panel Participation
- Staff Evaluation and Training
- Training / Operations Manual Design and Development
- Culinary Education
Evaluation & Quality Assurance
Is your bartender giving away drinks to his friends? Does the busboy spend more time on his iPhone than at the dishpit? Do parents get the “stink eye” for bringing a small bag of Cheerios for the wee one? Wouldn’t you like to know the real dish about what’s happening in your restaurant?
We work closely with clients to implement a variety of surveying strategies that provide substantive information through in-depth reporting. To overcome hurdles and celebrate successes, operation:eatery evaluates the customer and worker experience and provide no-nonsense, constructive feedback on your products and services.
- Undercover Waitress/Cook/Bartender
- Secret Shopper
- Focus Groups
- Product Critique